Terms and Conditions

Last Updated: November 6, 2024

Welcome to Acquisition Partner, operated by Acquisition Partner ("we," "us," "our"). These Terms and Conditions ("Terms") govern your access to and use of our Ecom Email Accelerator™ (EEA™) and any other products or services we provide, as well as the website located at [https://acquisitionpartner.io](https://acquisitionpartner.io) (the "Website"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

### 1. Overview

Acquisition Partner offers the Ecom Email Accelerator™ (EEA™), which includes access to an extensive vault of resources and materials hosted within a Learning Management System (LMS). This may also include, if purchased, a Done-For-You (DFY) infrastructure build to support your email marketing efforts. All products, services, resources, and materials offered as part of the EEA™ and any additional services are subject to modification at our sole discretion. Due to factors such as market shifts, industry best practices, and operational adjustments, we may modify any aspect of the EEA™, including but not limited to the number and type of flows, templates, campaigns, and resources provided or accessible. The representations on our Website or landing pages are not guaranteed deliverables and may evolve over time to align with current standards and practices.

### 2. Purchase Agreement

By purchasing the EEA™ or any other product or service we offer, you enter into a legally binding purchase agreement with Acquisition Partner. You agree to fulfill payment obligations in full, and payments are non-refundable. Your purchase constitutes a commitment to the EEA™ or other products, and failure to utilize the platform, resources, or any other materials available within the EEA™ does not entitle you to a refund or release from payment. Once purchased, you are responsible for full payment, regardless of your usage of the product.

### 3. Ownership and Restrictions

All materials, resources, and infrastructure provided within the EEA™ are solely owned by Acquisition Partner. You are granted a limited, non-exclusive, non-transferable license to use these resources for your personal or internal business purposes only. All intellectual property, including but not limited to templates, flows, campaigns, and any custom-built infrastructure, remains the exclusive property of Acquisition Partner. You may not copy, modify, distribute, resell, or create derivative works from any resources or infrastructure associated with the EEA™. We reserve the right to delete, modify, or withdraw any resources, materials, or infrastructure provided to you in cases where these Terms are violated or for other operational reasons, and to retain payment in full for services rendered.

### 4. Right to Withdraw Access

Acquisition Partner reserves the right to withdraw or restrict access to the EEA™ and any other products, services, or resources at any time at our discretion, particularly in cases of non-compliance with these Terms or other policies. In such cases, we are not obligated to provide a refund or credit. We may remove or revoke access to any assets or infrastructure we have provided, regardless of the user's access status, and retain all payments made for the product or service. Your purchase of the EEA™ or any additional services confirms your agreement to these conditions, including the potential withdrawal of access as deemed necessary by Acquisition Partner.

### 5. Chargebacks and Fraudulent Activity

Chargebacks are strictly prohibited and will be contested rigorously. Should you initiate a chargeback, Acquisition Partner will submit all relevant details to credit agencies, potentially impacting your credit rating. Additionally, we may report the chargeback to your bank, which could lead to account restrictions or closures. To safeguard others from potential fraudulent behavior, we may also notify your employer, business partners, or associates about the incident. We take a firm stance to prevent any misuse or fraudulent claims related to our services.

### 6. No Refund Policy

All purchases of the EEA™ and any other products or services we offer are final. Due to the nature of the intellectual property and the instant access provided to valuable resources and materials, no refunds are issued under any circumstances. Please ensure you review all details before making your purchase, as by completing the purchase, you agree to this no-refund policy.

### 7. Access and Availability

While we strive to ensure uninterrupted access to the EEA™ and any resources hosted on our LMS, we cannot guarantee immediate access at all times due to potential technical issues, login delays, or other unforeseen circumstances. We will make reasonable efforts to resolve any access issues promptly, but by agreeing to these Terms, you acknowledge that temporary interruptions may occur.

### 8. Eligibility

To use the EEA™ or other services, you must be at least 18 years old or have the consent of a parent or guardian. By using our services, you represent and warrant that you meet these eligibility requirements.

### 9. Account Registration

To access the EEA™ and other services, you must register for an account on the Website.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You agree to provide accurate, current, and complete information when creating your account.

### 10. Payment Terms

- Billing: Payment is due in full upon purchase. We accept various payment methods processed securely via third-party payment processors such as Stripe.

- Price Changes: We reserve the right to adjust prices for the EEA™ or other products. You will be notified of any changes in pricing if they affect future purchases.

### 11. User Conduct

By using our services, you agree not to:

- Use our services for any unlawful purpose or in violation of any applicable laws or regulations.

- Reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without express written permission from us.

- Attempt to gain unauthorized access to our systems, interfere with the integrity or performance of our services, or transmit any malware or harmful code.

- Post or transmit any content that is defamatory, obscene, abusive, or otherwise objectionable.

### 12. Intellectual Property

All content, features, and functionality on the Website and within the EEA™, including but not limited to text, graphics, logos, icons, images, software, and trademarks, are owned by or licensed to Acquisition Partner and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal or internal business purposes. You agree not to copy, modify, distribute, or create derivative works from any content made available through our services.

### 13. Third-Party Services

Our services may include integrations with third-party tools and services, such as Stripe (payment processing), ConvertKit (email marketing), GoHighLevel (CRM), and Google Analytics. We do not control these third-party services and are not responsible for their content, privacy policies, or practices. Your use of third-party services is subject to their respective terms and conditions.

### 14. Disclaimer of Warranties

Our services are provided "as is" and "as available," without any warranties or conditions of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

### 15. Limitation of Liability

To the fullest extent permitted by law, Acquisition Partner, its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of our services. Our total liability for any claims arising out of or related to these Terms shall not exceed the amount you paid us for our services in the 12 months preceding the event giving rise to the claim.

### 16. Indemnification

You agree to indemnify, defend, and hold harmless Acquisition Partner and its affiliates, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, your violation of these Terms, or your violation of any rights of another party.

### 17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in England for the resolution of any disputes arising out of or relating to these Terms.

### 18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any changes by posting the new Terms on our Website and updating the "Last Updated" date at the top of these Terms. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

### 19. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Acquisition Partner

Email: support@acquisitionpartner.io

Phone: +44 07723953814

Address: 32 London Bridge Street, London SE1 9SG